Kettle baths with hot water, yes. Cold water baths were not given, guarantees Micaela Freitas, President of the board of directors of the Social Security Institute of Madeira, who called for a hearing at the Social Inclusion and Youth Commission, regarding the complaints about the way the Atalaia Living Care Association has managed the Bela Vista Home. In her statement, she confirmed that the well-being of the residents has never been at stake. She went on to assure all those present, that most of the complaints levied against them were fabricated or simply unconfirmed.
Faced with several complaints about the way the elderly are being treated, the President of the Social Security Institute of Madeira reacted, stating, for example, that hot water kettle baths had only been administered while the boilers were under maintenance. One person had been specifically trained and as soon as Social Security had been advised of the situation they had intervened and the boilers are now fully operational.
Samantha Gannon
info at madeira-weekly.com