The Porto Santo Line has denied that they have imposed constraints in the sale of tickets to Porto Santo residents while the ship was undergoing its six week annual maintenance. The denial has come as a response from the executive director of the Porto Santo Line as he faced criticism from Journal about reports that islanders had experienced difficulties in purchasing subsidised tickets from Porto Santo to Madeira.
Luís Bettencourt is one such case as he had to purchase a regular price ticket to travel to Madeira, having been denied a subsidy because he did not have a return date. Also, it has been mooted that this will be a recurring situation as the ferry company has already exhausted its pre-arranged supply of fifty subsidised flights between the two islands.
Refuting the criticisms, Rui Albuquerque Gouveia, stated that it was possible to buy one-way tickets, however, he added that Porto Santo residents can book return trips in advance, and amend their return dates according to their needs at no additional cost.
He went on to say that this is the third consecutive year in which they have provided cheaper air travel Porto Santo residents, even though they are not obliged to do so, and that the rules they have defined “are not new.” He concluded by saying that the fifty trips made available were sufficient for the demand and that on the 14th of this month the Lobo Marhinho will return to active service, and that if anyone has any complaints to make they should be made to the Porto Santo offices located in Funchal.
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